Quality Management System Manual

  • • On time product delivery to customer.
  • • Machine utilization.
  • • Overall equipment Efficiency.
  • • Reduce no. of customer complaint.
  • • Reduce customer end PPM.
  • • Reduce internal rejection PPM.
  • • Increase in customer satisfaction index.
  • • Increase in no. of enquiries.
  • • Increase in business sales turnover.
  • • Increase in supplier quality performance.
  • • Increase in supplier delivery Performance.
  • • On time delivery from supplier.
  • • Reduce breakdown hours.
  • • Increase in MTBF.
  • • Reduce MTTR.
  • • Dispatch monitoring in time.
  • • Maintain stock inventory.
  • • Reduce internal audit NC’s.
  • • Increase in no. of Kaizan.
  • • Impart training to all employees.
  • • Reduce no. of accidents.

Quality Performance Objectives – Key Performance Indicators (KPI)

Quality Performance Objectives (QPO and/or Key Performance Indicators (KPI)) are measurable strategic business goals which have been initiated to improve operational performance and to ensure customer satisfaction. They have been established by management and are implemented through employee involvement. The results and required actions are communicated to the organization and are reported and monitored within the framework of our Management Review Process. Trimurti Enterprises retains documented information on the status of our quality objectives. If shortfalls are identified, Management may revise objectives, issue corrective action requests, or take other appropriate Actions to address the issue.

About Us

Trimurti Enterprises is an ISO 9001: 2015 under the certification body of TUV SUD South Asia Pvt.Ltd. Have more than 25 years of precision machining experience.
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